Blackbaud Outage History
Blackbaud is up right nowPingoru has recorded 197 incidents for Blackbaud: 196 in the last 12 months and 73 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 249 of 720 (35%) |
| May 2026 | 26 | 196 of 744 (26%) |
| June 2026 | 18 | 221 of 720 (31%) |
| July 2026 | 25 | 229 of 744 (31%) |
| August 2026 | 17 | 176 of 744 (24%) |
| September 2026 | 22 | 60 of 720 (8%) |
| October 2026 | 28 | 206 of 593 (35%) |
Incidents, newest first
Minor June 9, 2026 Active Issue Alert – Blackbaud Tuition Management - #000678082 20m Blackbaud Tuition Management™
Started Jun 09, 2026, 05:50 PM UTC· resolved Jun 09, 2026, 06:11 PM UTC
- investigating Jun 09, 2026, 05:50 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jun 09, 2026, 06:11 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 9, 2026 Active Issue Alert – BBCRM - 000678015 56m Blackbaud CRM™
Started Jun 09, 2026, 02:28 PM UTC· resolved Jun 09, 2026, 03:25 PM UTC
- investigating Jun 09, 2026, 02:28 PM UTC
We have identified an issue impacting some of our customers experiencing 401 errors. Causing customers to be denied access. Please continue to reference this page for updates.
- resolved Jun 09, 2026, 03:25 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 9, 2026 Active Issue Alert – Blackbaud Grantmaking™ - #000677979 3h 32m Blackbaud Grantmaking™
Started Jun 09, 2026, 11:18 AM UTC· resolved Jun 09, 2026, 02:50 PM UTC
- investigating Jun 09, 2026, 11:18 AM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 09, 2026, 11:49 AM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 09, 2026, 12:33 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 09, 2026, 01:18 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 09, 2026, 02:33 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 09, 2026, 02:50 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Notice June 8, 2026 Active Issue Alert – Multiple Products - 000677815 –
Started Jun 08, 2026, 04:00 PM UTC· resolved Jun 08, 2026, 04:00 PM UTC
- resolved Jun 15, 2026, 01:57 PM UTC
We are investigating issues processing a subset of payments from Blackbaud applications which may result in errors or very slow response when payment processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Minor June 5, 2026 Active Issue Alert – Blackbaud Education Management - 000677527 19m Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™ and 3 more
Started Jun 05, 2026, 11:35 AM UTC· resolved Jun 05, 2026, 11:55 AM UTC
- investigating Jun 05, 2026, 11:35 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jun 05, 2026, 11:55 AM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 5, 2026 Active Issue Alert – Raiser's Edge NXT - 000677520 5h 4m Raiser's Edge NXT®
Started Jun 05, 2026, 01:26 AM UTC· resolved Jun 05, 2026, 06:31 AM UTC
- investigating Jun 05, 2026, 01:26 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 05, 2026, 04:21 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2026, 04:28 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 05, 2026, 06:31 AM UTC
This incident has been resolved.
Minor June 1, 2026 Active Issue Alert – Blackbaud Education Management Solutions - #000676618 6h 9m Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™ and 3 more
Started Jun 01, 2026, 04:55 PM UTC· resolved Jun 01, 2026, 11:05 PM UTC
- investigating Jun 01, 2026, 04:55 PM UTC
We have identified an issue impacting some customers that is causing photo and video uploads to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 01, 2026, 06:05 PM UTC
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update by 5pm ET.
- resolved Jun 01, 2026, 11:05 PM UTC
An issue impacting some of our customers causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major June 1, 2026 Active Issue Alert – Blackbaud Financial Aid Management™ - #000676572 14m Blackbaud Financial Aid Management™
Started Jun 01, 2026, 03:24 PM UTC· resolved Jun 01, 2026, 03:39 PM UTC
- investigating Jun 01, 2026, 03:24 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 01, 2026, 03:39 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 1, 2026 Active Issue Alert – RE NXT - 000676526 5h 2m Raiser's Edge NXT®
Started Jun 01, 2026, 12:45 PM UTC· resolved Jun 01, 2026, 05:47 PM UTC
- investigating Jun 01, 2026, 12:45 PM UTC
Users unable to upload and access attachments. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jun 01, 2026, 03:46 PM UTC
Fix has implemented and are currently verifying that this issue is resolved. Incident is being placed in monitoring status.
- monitoring Jun 01, 2026, 03:53 PM UTC
Fix has implemented and are currently verifying that this issue is resolved. Incident is being placed in monitoring status.
- investigating Jun 01, 2026, 05:47 PM UTC
We are continuing to investigate this issue.
- resolved Jun 01, 2026, 05:47 PM UTC
This incident has been resolved.
Minor May 29, 2026 Active Issue Alert –Blackbaud CRM - 000676293 4d 8h Blackbaud CRM™, ResearchPoint™
Started May 29, 2026, 01:29 PM UTC· resolved Jun 02, 2026, 09:29 PM UTC
- investigating May 29, 2026, 01:29 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified May 29, 2026, 02:03 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 29, 2026, 02:33 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- investigating May 29, 2026, 02:39 PM UTC
We are continuing to investigate this issue.
- investigating May 29, 2026, 02:44 PM UTC
We are continuing to investigate this issue.
- identified May 29, 2026, 03:00 PM UTC
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
- identified May 29, 2026, 03:33 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- identified May 29, 2026, 04:02 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- identified May 29, 2026, 05:39 PM UTC
A subset of our on premise BBCRM customers may experience an issue connecting to "search external prospecting database" portion of the Wealthpoint service. Our engineers are currently working on a resolution to this problem. Next update will be 6/1/2026. If you are seeing an issue with Wealthpoint screenings or "find external properties and businesses" please follow the steps in article: KB: 208069
- identified Jun 01, 2026, 02:17 PM UTC
A subset of our on premise BBCRM customers may experience an issue connecting to "search external prospecting database" portion of the Wealthpoint service. Our engineers are continuing to work on a resolution to this problem. Next update will be 6/2/2026. If you are seeing an issue with Wealthpoint screenings or "find external properties and businesses" please follow the steps in article: KB: 208069
- resolved Jun 02, 2026, 09:29 PM UTC
This incident has been resolved.
Minor May 28, 2026 Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000676098 1h Raiser's Edge NXT®
Started May 28, 2026, 02:55 PM UTC· resolved May 28, 2026, 03:56 PM UTC
- investigating May 28, 2026, 02:55 PM UTC
We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified May 28, 2026, 03:05 PM UTC
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
- resolved May 28, 2026, 03:56 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 28, 2026 Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082 5h 1m Financial Edge NXT
Started May 28, 2026, 02:08 PM UTC· resolved May 28, 2026, 07:09 PM UTC
- investigating May 28, 2026, 02:08 PM UTC
FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 28, 2026, 02:13 PM UTC
A subset of customers is receiving Expense management notifications emails that are not valid
- investigating May 28, 2026, 03:19 PM UTC
Our engineers have identified the issue and are working on a fix, which we expect may take up to 2 hours to deploy. Please continue to reference this page for updates.
- resolved May 28, 2026, 07:09 PM UTC
This incident has been resolved.
Minor May 27, 2026 Active Issue Alert – Raiser's Edge NXT® - #000675899 3h 21m Raiser's Edge NXT®
Started May 27, 2026, 05:10 PM UTC· resolved May 27, 2026, 08:31 PM UTC
- investigating May 27, 2026, 05:10 PM UTC
We have identified an issue impacting some customers, resulting in slow performance and intermittent errors when using AI Chat, including the Strategy Assistant and Action Plan generation within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 27, 2026, 08:31 PM UTC
This incident has been resolved.
Major May 27, 2026 Active Issue Alert – Blackbaud Education Management Solutions - #000675802 1h 8m Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™ and 3 more
Started May 27, 2026, 12:41 PM UTC· resolved May 27, 2026, 01:50 PM UTC
- investigating May 27, 2026, 12:41 PM UTC
We have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 27, 2026, 12:46 PM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 01:50 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 26, 2026 Active Issue Alert – BB Internet Solutions - #000675594 28m Blackbaud CRM™, Blackbaud Internet Solutions™, Blackbaud NetCommunity™
Started May 26, 2026, 02:28 AM UTC· resolved May 26, 2026, 02:57 AM UTC
- investigating May 26, 2026, 02:12 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 26, 2026, 02:28 AM UTC
The BBCS team is currently working on the jobs and analyzing logs.
- identified May 26, 2026, 02:38 AM UTC
The team is disabling the BCA pathway to the new system and performing a backout to BO3 to restore the email flow. All related zones have also been disabled.
- resolved May 26, 2026, 02:57 AM UTC
05/25/2026 – 10:34 PM EST – The team confirmed that email flow has been restored and is functioning as expected after disabling the BCA pathway (destination) as part of the fix.
Notice May 22, 2026 Active Issue Alert – JustGiving- 000675330 5h 7m JustGiving® from Blackbaud®
Started May 22, 2026, 10:15 AM UTC· resolved May 22, 2026, 03:23 PM UTC
- investigating May 22, 2026, 10:15 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 22, 2026, 10:48 AM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 22, 2026, 11:18 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 22, 2026, 02:34 PM UTC
We are continuing to investigate this issue.
- resolved May 22, 2026, 03:23 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 21, 2026 Active Issue Alert – Raiser's Edge NXT®, Financial Edge NXT® - #000675134 40m Financial Edge NXT, Raiser's Edge NXT®
Started May 21, 2026, 02:31 PM UTC· resolved May 21, 2026, 03:12 PM UTC
- investigating May 21, 2026, 02:31 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 21, 2026, 03:12 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 20, 2026 Active Issue Alert – Raiser's Edge NXT - 000674924 19m Raiser's Edge NXT®
Started May 20, 2026, 03:52 PM UTC· resolved May 20, 2026, 04:12 PM UTC
- investigating May 20, 2026, 03:52 PM UTC
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
- identified May 20, 2026, 03:52 PM UTC
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
- resolved May 20, 2026, 04:12 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 20, 2026 Active Issue Alert – JustGiving® from Blackbaud® - #000674859 44m JustGiving® from Blackbaud®
Started May 20, 2026, 01:33 PM UTC· resolved May 20, 2026, 02:17 PM UTC
- investigating May 20, 2026, 01:33 PM UTC
We have identified an issue impacting some of our customers causing errors when creating events within JustGiving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 20, 2026, 02:17 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 18, 2026 Active Issue Alert – Raiser's Edge NXT - Altru - CRM - Online Giving - 000674535 23m Blackbaud Altru®, Blackbaud CRM™, Raiser's Edge NXT®
Started May 18, 2026, 07:04 PM UTC· resolved May 18, 2026, 07:27 PM UTC
- investigating May 18, 2026, 07:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified May 18, 2026, 07:04 PM UTC
Online Giving customers are unable to view, create, or edit forms in the donation form designer. Our engineers have identified the issue and are working on a change to address it.
- resolved May 18, 2026, 07:27 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 17, 2026 Active Issue Alert – Raiser's Edge NXT - 000674401 1h 32m Raiser's Edge NXT®
Started May 17, 2026, 07:36 PM UTC· resolved May 17, 2026, 09:09 PM UTC
- investigating May 17, 2026, 07:36 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 17, 2026, 07:55 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 17, 2026, 08:44 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- resolved May 17, 2026, 09:09 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 15, 2026 Active Issue Alert – Raiser's Edge NXT - 000674257 42m Raiser's Edge NXT®
Started May 15, 2026, 03:25 PM UTC· resolved May 15, 2026, 04:08 PM UTC
- investigating May 15, 2026, 03:25 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 15, 2026, 03:29 PM UTC
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 15, 2026, 03:55 PM UTC
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 15, 2026, 04:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major May 14, 2026 Active Issue Alert – Blackbaud Grantmaking™ - #000673946 8h 19m Blackbaud Grantmaking™
Started May 14, 2026, 03:31 PM UTC· resolved May 14, 2026, 11:51 PM UTC
- investigating May 14, 2026, 11:36 AM UTC
We have identified an issue affecting some customers that may result in a grey screen when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 14, 2026, 01:07 PM UTC
Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.
- investigating May 14, 2026, 02:09 PM UTC
We have identified an issue affecting some customers that may result in a grey screen and other errors when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 14, 2026, 03:31 PM UTC
Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.
- monitoring May 14, 2026, 11:02 PM UTC
We are continuing to monitor for any further issues.
- resolved May 14, 2026, 11:51 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major May 14, 2026 Active Issue Alert - Blackbaud Grantmaking™ - 000673941 13m Blackbaud Grantmaking™
Started May 14, 2026, 10:04 AM UTC· resolved May 14, 2026, 10:18 AM UTC
- investigating May 14, 2026, 10:04 AM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 14, 2026, 10:04 AM UTC
We are continuing to investigate this issue.
- resolved May 14, 2026, 10:18 AM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor May 13, 2026 Active Issue Alert – Blackbaud Grantmaking - 000673811 2h 12m Blackbaud Grantmaking™
Started May 13, 2026, 04:59 PM UTC· resolved May 13, 2026, 07:11 PM UTC
- investigating May 13, 2026, 04:59 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 13, 2026, 05:35 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 13, 2026, 06:01 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 13, 2026, 07:11 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.