Blackbaud incident

Active Issue Alert – JustGiving- 000675330

Resolved after 5 hours 7 minutes, affecting JustGiving® from Blackbaud®, on May 22, 2026.

resolved May 22, 2026, 03:23 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
May 22, 2026, 10:15 AM UTC
Resolved
May 22, 2026, 03:23 PM UTC
Duration
5h 7m
Detected by Pingoru
May 22, 2026, 10:15 AM UTC

Affected components

JustGiving® from Blackbaud®

Update timeline

  1. investigating May 22, 2026, 10:15 AM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating May 22, 2026, 10:48 AM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating May 22, 2026, 11:18 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. investigating May 22, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  5. resolved May 22, 2026, 03:23 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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