Blackbaud incident
Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846
Resolved after 21 hours 9 minutes, affecting Blackbaud School Website System™ and Blackbaud Enrollment Management System™ and 1 more, on October 21, 2026.
Blackbaud has completed the necessary remediation from the critical PHP vulnerability and systems are back online. We will continue to monitor and take actions as needed. Next update will be on 10/22 at 10am ET.
Affected components
Update timeline
- investigating Oct 21, 2026, 05:13 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Oct 21, 2026, 05:46 PM UTC
As a precautionary measure, Blackbaud is temporarily taking certain systems offline to apply security updates in response to a widely reported critical PHP vulnerability disclosed today. This action is being taken out of an abundance of caution while our teams complete the necessary remediation. At this time, we are not aware of any security impact to Blackbaud systems or customer data. We will continue to monitor the situation and restore affected services as remediation is completed.
- monitoring Oct 21, 2026, 09:19 PM UTC
Blackbaud has completed the necessary remediation from the critical PHP vulnerability and systems are back online. We will continue to monitor and take actions as needed. Next update will be on 10/22 at 10am ET.
- resolved Oct 22, 2026, 02:23 PM UTC
This incident has been resolved.
Your product runs on more than Blackbaud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services