Blackbaud incident
Active Issue Alert – Blackbaud Luminate Online - 000699240
Resolved after 1 hour 31 minutes, affecting Blackbaud Luminate Online®, on October 23, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Oct 23, 2026, 02:14 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Oct 23, 2026, 02:54 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Oct 23, 2026, 03:33 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Oct 23, 2026, 03:45 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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