Blackbaud incident
Active Issue Alert – Luminate WebServices - #000698707
Resolved after 1 hour 19 minutes, affecting Luminate WebServices, on October 20, 2026.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Affected components
Update timeline
- investigating Oct 20, 2026, 11:58 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Oct 21, 2026, 01:18 AM UTC
This incident has been resolved.
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