Blackbaud incident

Active Issue Alert – Blackbaud Grantmaking - 000673811

Resolved after 2 hours 12 minutes, affecting Blackbaud Grantmaking™, on May 13, 2026.

resolved May 13, 2026, 07:11 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
May 13, 2026, 04:59 PM UTC
Resolved
May 13, 2026, 07:11 PM UTC
Duration
2h 12m
Detected by Pingoru
May 13, 2026, 04:59 PM UTC

Affected components

Blackbaud Grantmaking™

Update timeline

  1. investigating May 13, 2026, 04:59 PM UTC

    A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating May 13, 2026, 05:35 PM UTC

    A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  3. monitoring May 13, 2026, 06:01 PM UTC

    A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  4. resolved May 13, 2026, 07:11 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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