Blackbaud incident
Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000676098
Resolved after 1 hour, affecting Raiser's Edge NXT®, on May 28, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating May 28, 2026, 02:55 PM UTC
We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified May 28, 2026, 03:05 PM UTC
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
- resolved May 28, 2026, 03:56 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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