Blackbaud incident

Active Issue Alert – Blackbaud Grantmaking™ - #000673946

Resolved after 8 hours 19 minutes, affecting Blackbaud Grantmaking™, on May 14, 2026.

resolved May 14, 2026, 11:51 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
May 14, 2026, 03:31 PM UTC
Resolved
May 14, 2026, 11:51 PM UTC
Duration
8h 19m
Detected by Pingoru
May 14, 2026, 03:31 PM UTC

Affected components

Blackbaud Grantmaking™

Update timeline

  1. investigating May 14, 2026, 11:36 AM UTC

    We have identified an issue affecting some customers that may result in a grey screen when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. monitoring May 14, 2026, 01:07 PM UTC

    Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.

  3. investigating May 14, 2026, 02:09 PM UTC

    We have identified an issue affecting some customers that may result in a grey screen and other errors when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  4. monitoring May 14, 2026, 03:31 PM UTC

    Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.

  5. monitoring May 14, 2026, 11:02 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 14, 2026, 11:51 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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