Resolved after 19 minutes, affecting Raiser's Edge NXT®, on May 20, 2026.
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating May 20, 2026, 03:52 PM UTC
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
- identified May 20, 2026, 03:52 PM UTC
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
- resolved May 20, 2026, 04:12 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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