Resolved after 5 hours 4 minutes, affecting Raiser's Edge NXT®, on June 5, 2026.
We are continuing to work on a fix for this issue.
Affected components
Raiser's Edge NXT®
Update timeline
- investigating Jun 05, 2026, 01:26 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 05, 2026, 04:21 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2026, 04:28 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 05, 2026, 06:31 AM UTC
This incident has been resolved.
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