Blackbaud incident
Active Issue Alert – Raiser's Edge NXT - Altru - CRM - Online Giving - 000674535
Resolved after 23 minutes, affecting Blackbaud Altru® and Blackbaud CRM™ and 1 more, on May 18, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating May 18, 2026, 07:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified May 18, 2026, 07:04 PM UTC
Online Giving customers are unable to view, create, or edit forms in the donation form designer. Our engineers have identified the issue and are working on a change to address it.
- resolved May 18, 2026, 07:27 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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