Resolved after 42 minutes, affecting Raiser's Edge NXT®, on May 15, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating May 15, 2026, 03:25 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 15, 2026, 03:29 PM UTC
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 15, 2026, 03:55 PM UTC
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 15, 2026, 04:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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