Blackbaud Outage History
Blackbaud is up right nowPingoru has recorded 197 incidents for Blackbaud: 196 in the last 12 months and 73 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 249 of 720 (35%) |
| May 2026 | 26 | 196 of 744 (26%) |
| June 2026 | 18 | 221 of 720 (31%) |
| July 2026 | 25 | 229 of 744 (31%) |
| August 2026 | 17 | 176 of 744 (24%) |
| September 2026 | 22 | 60 of 720 (8%) |
| October 2026 | 28 | 206 of 592 (35%) |
Incidents, newest first
Minor July 20, 2026 Active Issue Alert – Luminate Online - #000684337 5h 27m Blackbaud Luminate Online®
Started Jul 20, 2026, 07:47 PM UTC· resolved Jul 21, 2026, 01:15 AM UTC
- investigating Jul 20, 2026, 07:47 PM UTC
We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers are currently investigating.
- identified Jul 20, 2026, 10:31 PM UTC
We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers have identified a solution and are working on implementing it now. Next update will be at 9pm EST.
- identified Jul 21, 2026, 01:04 AM UTC
We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers have identified a solution and are continuing to work on implementing it now. Next update will be at 8am EST.
- resolved Jul 21, 2026, 01:15 AM UTC
This incident has been resolved.
Minor July 20, 2026 Active Issue Alert – donorCentrics® - #000684262 3h 44m donorCentrics®
Started Jul 20, 2026, 03:33 PM UTC· resolved Jul 20, 2026, 07:18 PM UTC
- investigating Jul 20, 2026, 03:33 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 20, 2026, 07:18 PM UTC
An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 16, 2026 Active Issue Alert – Blackbaud University - #000683956 3d 16h Blackbaud.com
Started Jul 16, 2026, 09:33 PM UTC· resolved Jul 20, 2026, 02:23 PM UTC
- investigating Jul 16, 2026, 09:33 PM UTC
We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers are investigating this issue and next update will be tomorrow by 5PM ET.
- identified Jul 17, 2026, 08:35 PM UTC
We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers have identified the cause and are working on a solution to this issue, the next update will be Monday 7/20 by Noon ET.
- resolved Jul 20, 2026, 02:23 PM UTC
This incident has been resolved.
Notice July 16, 2026 Active Issue Alert – Multiple Products - 000683812 3h 43m Blackbaud Merchant Services™, Blackbaud Online Express™, Blackbaud School Website System™, Blackbaud Altru® and 10 more
Started Jul 16, 2026, 03:25 PM UTC· resolved Jul 16, 2026, 07:08 PM UTC
- investigating Jul 16, 2026, 03:25 PM UTC
We are aware that the affected products are not displaying an updated status for some general purpose emails sent between last night, July 15th at 10:10 PM ET and today, July 16th at 9:55 AM ET. These emails delivered normally but the status does not indicate this in the product at this time. Only customers in the US were impacted. New emails sent after 9:55 AM ET this morning are not affected. We are investigating the cause of the issue and a solution to update the status of the affected emails to correctly reflect that they were sent. No action is needed at this time. These emails do not need to be re-sent. As significant updates become available, we will post again.
- monitoring Jul 16, 2026, 03:25 PM UTC
We are aware that the affected products are not displaying an updated status for some general purpose emails sent between last night, July 15th at 10:10 PM ET and today, July 16th at 9:55 AM ET. These emails delivered normally but the status does not indicate this in the product at this time. Only customers in the US were impacted. New emails sent after 9:55 AM ET this morning are not affected. We are investigating the cause of the issue and a solution to update the status of the affected emails to correctly reflect that they were sent. No action is needed at this time. These emails do not need to be re-sent. As significant updates become available, we will post again.
- resolved Jul 16, 2026, 07:08 PM UTC
This incident has been resolved.
Minor July 15, 2026 Active Issue Alert – Raisers Edge NXT - #000683576 52m Raiser's Edge NXT®
Started Jul 15, 2026, 03:28 PM UTC· resolved Jul 15, 2026, 04:21 PM UTC
- investigating Jul 15, 2026, 03:28 PM UTC
We have identified an issue impacting some of our customers causing them to receive exceptions in Web view batches. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 15, 2026, 04:21 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 14, 2026 Active Issue Alert – Raiser's Edge NXT, Financial Edge NXT - #000683444 1h 35m Financial Edge NXT, Raiser's Edge NXT®
Started Jul 14, 2026, 08:14 PM UTC· resolved Jul 14, 2026, 09:49 PM UTC
- investigating Jul 14, 2026, 08:14 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 14, 2026, 08:16 PM UTC
We are continuing to investigate this issue.
- resolved Jul 14, 2026, 09:49 PM UTC
This incident has been resolved.
Minor July 14, 2026 Active Issue Alert – Payment Services, Luminate Online, Raiser's Edge NXT - 000683293 11h 53m Blackbaud Luminate Online®, Raiser's Edge NXT®, Payment Services
Started Jul 14, 2026, 01:44 AM UTC· resolved Jul 14, 2026, 01:38 PM UTC
- investigating Jul 14, 2026, 01:44 AM UTC
We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jul 14, 2026, 04:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 01:38 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 13, 2026 Active Issue Alert – JustGiving - 000683282 1h 2m JustGiving® from Blackbaud®
Started Jul 13, 2026, 09:53 PM UTC· resolved Jul 13, 2026, 10:55 PM UTC
- investigating Jul 13, 2026, 09:53 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jul 13, 2026, 10:28 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jul 13, 2026, 10:55 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 8, 2026 Active Issue Alert – Altru - 000682606 19h 34m Blackbaud Altru®
Started Jul 08, 2026, 08:33 PM UTC· resolved Jul 09, 2026, 04:07 PM UTC
- investigating Jul 08, 2026, 08:33 PM UTC
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 09:34 PM UTC
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jul 08, 2026, 10:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 04:07 PM UTC
This incident has been resolved.
Minor July 8, 2026 Active Issue Alert – Payment Services - 000682599 3h 12m Blackbaud Altru®, Financial Edge NXT, Blackbaud Luminate Online®, Blackbaud CRM™ and 3 more
Started Jul 08, 2026, 08:29 PM UTC· resolved Jul 08, 2026, 11:41 PM UTC
- investigating Jul 08, 2026, 08:29 PM UTC
We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 08:51 PM UTC
We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 09:32 PM UTC
We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 11:41 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 8, 2026 Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463 6m Raiser's Edge NXT®
Started Jul 08, 2026, 02:42 PM UTC· resolved Jul 08, 2026, 02:49 PM UTC
- investigating Jul 08, 2026, 02:42 PM UTC
We have identified an issue impacting some of our customers causing errors when creating or sending receipts within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 02:49 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 8, 2026 Active Issue Alert – Luminate Online - #000682409 7h 26m Blackbaud Luminate Online®
Started Jul 08, 2026, 07:21 AM UTC· resolved Jul 08, 2026, 02:48 PM UTC
- investigating Jul 08, 2026, 07:21 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 01:04 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 01:15 PM UTC
We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 01:42 PM UTC
e have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 02:34 PM UTC
We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 02:48 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor July 8, 2026 Active Issue Alert – Luminate Online - 000682407 1h 43m Blackbaud Luminate Online®
Started Jul 08, 2026, 02:18 AM UTC· resolved Jul 08, 2026, 04:02 AM UTC
- identified Jul 08, 2026, 02:18 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 04:02 AM UTC
This incident has been resolved.
Minor July 6, 2026 Active Issue Alert – Blackbaud Financial Edge NXT - 000682169 8m Financial Edge NXT, Financial Edge®
Started Jul 06, 2026, 09:04 PM UTC· resolved Jul 06, 2026, 09:13 PM UTC
- investigating Jul 06, 2026, 09:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 06, 2026, 09:13 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major July 2, 2026 Active Issue Alert – Blackbaud Support - #000681855 4h 51m Blackbaud Website Package
Started Jul 02, 2026, 07:41 PM UTC· resolved Jul 03, 2026, 12:33 AM UTC
- investigating Jul 02, 2026, 07:41 PM UTC
We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jul 02, 2026, 11:36 PM UTC
We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers have diagnosed the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 03, 2026, 12:33 AM UTC
This incident has been resolved.
Minor July 1, 2026 Active Issue Alert – Blackbaud Tuition Management™ - #000681558 31m Blackbaud Tuition Management™
Started Jul 01, 2026, 03:54 PM UTC· resolved Jul 01, 2026, 04:26 PM UTC
- investigating Jul 01, 2026, 03:54 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting process credit card payments within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 01, 2026, 04:26 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 29, 2026 Active Issue Alert – Blackbaud Online Express™ - #000681036 7h 20m Blackbaud Online Express™
Started Jun 29, 2026, 12:44 PM UTC· resolved Jun 29, 2026, 08:04 PM UTC
- investigating Jun 29, 2026, 12:44 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to send an OLX test email or a final email. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jun 29, 2026, 03:14 PM UTC
Our engineers have successfully diagnosed the issue and have appropriate resources actively monitoring the application. Please continue to reference this page for updates. The next update will be provided by 5 PM ET.
- resolved Jun 29, 2026, 08:04 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 23, 2026 Active Issue Alert – Luminate Online - 000680368 1d 2h Blackbaud Luminate Online®
Started Jun 23, 2026, 10:56 PM UTC· resolved Jun 25, 2026, 01:40 AM UTC
- identified Jun 23, 2026, 10:56 PM UTC
We have identified an issue that is preventing participants from creating a Facebook fundraiser from their Participant Center. Our engineers are currently investigating.
- identified Jun 24, 2026, 03:48 PM UTC
We have identified an issue that is preventing participants from creating a Facebook fundraiser from their Participant Center. Our engineers are currently working with Meta to address this issue.
- resolved Jun 25, 2026, 01:40 AM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Critical June 23, 2026 Active Issue Alert – Blackbaud Award Management - 000680296 28m Blackbaud Award Management™
Started Jun 23, 2026, 06:53 PM UTC· resolved Jun 23, 2026, 07:22 PM UTC
- investigating Jun 23, 2026, 06:53 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 23, 2026, 07:22 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 22, 2026 Active Issue Alert – Blackbaud CRM™, ResearchPoint™, WealthPoint®, Blackbaud Altru® - #000680043 2h 2m Blackbaud Altru®, Blackbaud CRM™, ResearchPoint™, WealthPoint®
Started Jun 22, 2026, 05:41 PM UTC· resolved Jun 22, 2026, 07:43 PM UTC
- investigating Jun 22, 2026, 05:41 PM UTC
We have identified an issue impacting some of our customers causing WealthPoint screens not completing within ResearchPoint and CRM. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 22, 2026, 05:57 PM UTC
We have identified an issue impacting some customers where WealthPoint screens are not completing within ResearchPoint, CRM, and Altru. Our engineers are actively investigating and working to resolve the issue as quickly as possible. Please check this page for ongoing updates.
- monitoring Jun 22, 2026, 06:22 PM UTC
Our engineers have identified the root cause and implemented a fix. There is currently a backlog of WealthPoint jobs, which is being processed. We are actively monitoring progress. Please continue to check this page for updates.
- resolved Jun 22, 2026, 07:43 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 22, 2026 Active Issue Alert – Raiser's Edge® - #000679932 4h 16m Raiser's Edge®
Started Jun 22, 2026, 11:50 AM UTC· resolved Jun 22, 2026, 04:07 PM UTC
- investigating Jun 22, 2026, 11:50 AM UTC
We have identified an issue impacting some customers where AddressFinder in Raiser’s Edge Database View is not processing, and an error is displayed on the dashboard. Our engineers are actively diagnosing the issue and working to resolve it as quickly as possible. Please continue to check this page for updates.
- resolved Jun 22, 2026, 04:07 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major June 18, 2026 Active Issue Alert – Blackbaud Grantmaking™, YourCause® GrantsConnect® - #000679699 37m Blackbaud Grantmaking™, YourCause® GrantsConnect®
Started Jun 18, 2026, 04:28 PM UTC· resolved Jun 18, 2026, 05:06 PM UTC
- investigating Jun 18, 2026, 04:28 PM UTC
We have identified an issue impacting some of our customers causing an error message when attempting to submit applications within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 18, 2026, 05:06 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 12, 2026 Active Issue Alert – Luminate Online - 000678801 4d 21h Blackbaud Luminate Online®
Started Jun 12, 2026, 04:41 PM UTC· resolved Jun 17, 2026, 01:58 PM UTC
- investigating Jun 12, 2026, 04:41 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 05:06 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 05:53 PM UTC
We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 12, 2026, 06:02 PM UTC
Our engineers are implementing a change to mitigate this issue. We expect the update to be live later this afternoon. Please continue to check this page for the latest information.
- identified Jun 12, 2026, 08:20 PM UTC
Our engineers deployed a fix this afternoon to resolve the issue impacting TeamRaiser personal page updates. While most updates are now functioning as expected, a subset may still experience issues. We’ve identified the root cause of these remaining cases and are actively working on an additional patch. Default personal page content should continue to update successfully. The next update will be provided at 10:00 AM EDT on Monday, June 15. Please continue to reference this page for updates.
- identified Jun 15, 2026, 02:23 PM UTC
Our engineers are continuing to develop a patch to address recent issues impacting registration and personal page updates for a subset of participants. The next update will be provided at 4:00 PM EDT on Monday, June 15. Please continue to reference this page for updates.
- identified Jun 15, 2026, 08:28 PM UTC
Our engineers have developed a patch to address recent issues impacting registration and personal page updates for a subset of participants. We are completing final testing in staging environments and targeting early this week for deployment. The next update will be provided at 10:00 AM EDT on Tuesday, June 16. Please continue to reference this page for updates.
- identified Jun 16, 2026, 01:56 PM UTC
Our engineers have finished testing the new patch to address recent issues impacting registration and personal page updates for a subset of participants. We will deploy the patch to production environments today. There will be no downtime. The next update will be provided at 4:00 PM EDT on Tuesday, June 16 at the latest. Please continue to reference this page for updates.
- monitoring Jun 16, 2026, 08:13 PM UTC
Our engineers have deployed the patch to production environments this afternoon to resolve this issue. We will continue to monitor. The next update will be provided at 10:00 AM EDT on Wednesday, June 17. Please continue to reference this page for updates.
- resolved Jun 17, 2026, 01:58 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor June 11, 2026 Active Issue Alert – Email Services - #000678542 4h 42m Blackbaud Online Express™, Blackbaud Luminate Online®, Blackbaud CRM™, Blackbaud NetCommunity™
Started Jun 11, 2026, 03:26 PM UTC· resolved Jun 11, 2026, 08:08 PM UTC
- identified Jun 11, 2026, 03:11 PM UTC
We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 03:26 PM UTC
We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 03:53 PM UTC
We are investigating reports of intermittent issues with Emails getting stuck in "Accepted" status, delays in updating Email Job Status info for sent Emails, and/or input string errors that may occur for business processes or global changes involved with retrieving job status. At this time the jobs appear to send, and it is only the status update back that is not occurring. You do not need to re-send jobs encountering these issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Jun 11, 2026, 04:47 PM UTC
Our engineers have identified the root cause and deployed a fix. Please note that some email statuses may take time to update as we work through the backlog. We are working to fully restore service as quickly as possible. Please continue to monitor this page for updates.
- resolved Jun 11, 2026, 08:08 PM UTC
This incident has been resolved.
Minor June 11, 2026 Active Issue Alert – Raiser's Edge ® - #000678502 6h 24m Raiser's Edge NXT®
Started Jun 11, 2026, 01:46 PM UTC· resolved Jun 11, 2026, 08:11 PM UTC
- investigating Jun 11, 2026, 01:46 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 02:47 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 05:07 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 06:05 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 11, 2026, 08:11 PM UTC
This incident has been resolved.