Blackbaud incident

Active Issue Alert – Altru - 000682606

Resolved after 19 hours 34 minutes, affecting Blackbaud Altru®, on July 8, 2026.

monitoring Jul 08, 2026, 10:52 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 08, 2026, 08:33 PM UTC
Resolved
Jul 09, 2026, 04:07 PM UTC
Duration
19h 34m
Detected by Pingoru
Jul 08, 2026, 08:33 PM UTC

Affected components

Blackbaud Altru®

Update timeline

  1. investigating Jul 08, 2026, 08:33 PM UTC

    We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Jul 08, 2026, 09:34 PM UTC

    We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  3. monitoring Jul 08, 2026, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2026, 04:07 PM UTC

    This incident has been resolved.

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