Blackbaud incident
Active Issue Alert – Blackbaud CRM™, ResearchPoint™, WealthPoint®, Blackbaud Altru® - #000680043
Resolved after 2 hours 2 minutes, affecting Blackbaud Altru® and Blackbaud CRM™ and 1 more, on June 22, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Jun 22, 2026, 05:41 PM UTC
We have identified an issue impacting some of our customers causing WealthPoint screens not completing within ResearchPoint and CRM. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jun 22, 2026, 05:57 PM UTC
We have identified an issue impacting some customers where WealthPoint screens are not completing within ResearchPoint, CRM, and Altru. Our engineers are actively investigating and working to resolve the issue as quickly as possible. Please check this page for ongoing updates.
- monitoring Jun 22, 2026, 06:22 PM UTC
Our engineers have identified the root cause and implemented a fix. There is currently a backlog of WealthPoint jobs, which is being processed. We are actively monitoring progress. Please continue to check this page for updates.
- resolved Jun 22, 2026, 07:43 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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