Resolved after 6 hours 24 minutes, affecting Raiser's Edge NXT®, on June 11, 2026.
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Affected components
Update timeline
- investigating Jun 11, 2026, 01:46 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 02:47 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 05:07 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 11, 2026, 06:05 PM UTC
We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jun 11, 2026, 08:11 PM UTC
This incident has been resolved.
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