Blackbaud incident

Active Issue Alert – donorCentrics® - #000684262

Resolved after 3 hours 44 minutes, affecting donorCentrics®, on July 20, 2026.

resolved Jul 20, 2026, 07:18 PM UTC

An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Jul 20, 2026, 03:33 PM UTC
Resolved
Jul 20, 2026, 07:18 PM UTC
Duration
3h 44m
Detected by Pingoru
Jul 20, 2026, 03:33 PM UTC

Affected components

donorCentrics®

Update timeline

  1. investigating Jul 20, 2026, 03:33 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Jul 20, 2026, 07:18 PM UTC

    An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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