Resolved after 3 hours 12 minutes, affecting Blackbaud Altru® and Financial Edge NXT and 1 more, on July 8, 2026.
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Jul 08, 2026, 08:29 PM UTC
We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 08:51 PM UTC
We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Jul 08, 2026, 09:32 PM UTC
We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Jul 08, 2026, 11:41 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Your product runs on more than Blackbaud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services