Availity Outage History

Availity major outage · 44 active incidents · 99 long-running issues View live status →

Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.

Source: payernetworkstatus.availity.com

1,930incidents recorded
1,897last 12 months
849last 90 days
9 daystypical duration
Incidents per month
0200400AprMayJunJulAugSepOct286
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct100%
Pingoru began tracking Availity in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026190720 of 720 (100%)
May 2026309744 of 744 (100%)
June 2026276720 of 720 (100%)
July 2026256744 of 744 (100%)
August 2026308744 of 744 (100%)
September 2026236720 of 720 (100%)
October 2026286595 of 595 (100%)

Incidents, newest first

Notice September 30, 2026 Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA (UNITEDHEALTHCARE), DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 4h 19m MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA (UNITEDHEALTHCARE), MEDICA IFB and 1 more

Started Sep 30, 2026, 10:13 AM UTC· resolved Sep 30, 2026, 02:32 PM UTC

  1. identified Sep 30, 2026, 10:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Invalid Response Received/500 errors.

  2. resolved Sep 30, 2026, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 30, 2026 100005 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 6h 55m 100005

Started Sep 30, 2026, 03:21 AM UTC· resolved Sep 30, 2026, 10:17 AM UTC

  1. identified Sep 30, 2026, 03:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:689 errors.

  2. resolved Sep 30, 2026, 10:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 29, 2026 BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 32m BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Started Sep 29, 2026, 09:28 PM UTC· resolved Sep 29, 2026, 11:01 PM UTC

  1. identified Sep 29, 2026, 09:28 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 29, 2026, 11:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 29, 2026 BCBSIL - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures. 17h 27m BCBSIL

Started Sep 29, 2026, 04:26 PM UTC· resolved Sep 30, 2026, 09:54 AM UTC

  1. identified Sep 29, 2026, 04:26 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with Invalid Response Received errors.

  2. resolved Sep 30, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 29, 2026 Multiple Payers - HORIZON BCBS NEW JERSEY, 22326 - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 19d 16h HORIZON BCBS NEW JERSEY, 22326

Started Sep 29, 2026, 12:49 PM UTC· resolved Oct 19, 2026, 05:03 AM UTC

  1. identified Sep 29, 2026, 12:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 19, 2026, 05:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 29, 2026 DRHCP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 5d 18h DRHCP

Started Sep 29, 2026, 06:03 AM UTC· resolved Oct 05, 2026, 12:29 AM UTC

  1. identified Sep 29, 2026, 06:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with server errors.

  2. resolved Oct 05, 2026, 12:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 28, 2026 BCBS LOUISIANA BLUE ADVANTAGE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 5d BCBS LOUISIANA BLUE ADVANTAGE

Started Sep 28, 2026, 09:16 AM UTC· resolved Oct 03, 2026, 09:42 AM UTC

  1. identified Sep 28, 2026, 09:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 03, 2026, 09:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 28, 2026 Multiple Payers - HIPNY, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 3h HIPNY, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)

Started Sep 28, 2026, 06:59 AM UTC· resolved Sep 30, 2026, 10:43 AM UTC

  1. identified Sep 28, 2026, 06:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 30, 2026, 10:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 28, 2026 Virginia Medicaid - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 28m Virginia Medicaid

Started Sep 28, 2026, 06:54 AM UTC· resolved Sep 28, 2026, 08:23 AM UTC

  1. identified Sep 28, 2026, 06:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 28, 2026, 08:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 28, 2026 CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 6h CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Started Sep 28, 2026, 04:31 AM UTC· resolved Sep 30, 2026, 11:13 AM UTC

  1. identified Sep 28, 2026, 04:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Sep 30, 2026, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 28, 2026 MISSISSIPPI MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 1m MISSISSIPPI MEDICAID

Started Sep 28, 2026, 01:47 AM UTC· resolved Sep 28, 2026, 06:48 AM UTC

  1. identified Sep 28, 2026, 01:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 28, 2026, 06:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 Multiple Payers - Medicaid Texas and Texas Health Steps, 10186 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 28m Medicaid Texas and Texas Health Steps

Started Sep 27, 2026, 10:36 PM UTC· resolved Sep 28, 2026, 12:05 AM UTC

  1. identified Sep 27, 2026, 10:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Sep 27, 2026, 10:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Sep 28, 2026, 12:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 8h 35m Blue Cross of Idaho

Started Sep 27, 2026, 10:12 PM UTC· resolved Sep 28, 2026, 06:47 AM UTC

  1. identified Sep 27, 2026, 10:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 28, 2026, 06:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 WELLCARE - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, September 26th from 5:00:00 PM EDT through 6:00:00 AM EDT Saturday, September 27th. – WELLCARE HEALTH PLANS, 'OHANA HEALTH PLAN, WELLCARE, HEALTHEASE and 5 more

Started Sep 27, 2026, 10:00 AM UTC· resolved Sep 27, 2026, 10:00 AM UTC

  1. resolved Sep 27, 2026, 10:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 HealthNow - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 17h 34m HealthNow

Started Sep 27, 2026, 08:25 AM UTC· resolved Sep 28, 2026, 02:00 AM UTC

  1. identified Sep 27, 2026, 08:25 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 28, 2026, 02:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 18h 44m CAPITALBLUECROSS

Started Sep 27, 2026, 08:23 AM UTC· resolved Sep 28, 2026, 03:07 AM UTC

  1. identified Sep 27, 2026, 08:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 28, 2026, 03:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 100347 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5d 22h 100347

Started Sep 27, 2026, 08:20 AM UTC· resolved Oct 03, 2026, 07:12 AM UTC

  1. identified Sep 27, 2026, 08:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 03, 2026, 07:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 23h 20m WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION

Started Sep 27, 2026, 08:13 AM UTC· resolved Sep 28, 2026, 07:34 AM UTC

  1. identified Sep 27, 2026, 08:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 28, 2026, 07:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 SB890 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 19m SB890

Started Sep 27, 2026, 06:46 AM UTC· resolved Sep 27, 2026, 08:06 AM UTC

  1. identified Sep 27, 2026, 06:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 27, 2026, 08:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2026 EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6d 7h EMBLM

Started Sep 27, 2026, 02:14 AM UTC· resolved Oct 03, 2026, 09:17 AM UTC

  1. identified Sep 27, 2026, 02:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 03, 2026, 09:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 26, 2026 MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 2d 4h MERCY CARE ARIZONA

Started Sep 26, 2026, 03:17 AM UTC· resolved Sep 28, 2026, 07:28 AM UTC

  1. identified Sep 26, 2026, 03:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Sep 28, 2026, 06:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  3. resolved Sep 28, 2026, 07:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2026 BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. 28d 18h BLUE CROSS BLUE SHIELD OF ARIZONA

Started Sep 25, 2026, 02:30 PM UTC· resolved Oct 24, 2026, 09:30 AM UTC

  1. identified Sep 25, 2026, 02:31 PM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.

  2. resolved Oct 24, 2026, 09:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2026 CENTENE - ALL - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2h 27m CENPATICO BEHAVIORAL HEALTH, ABSOLUTE TOTAL CARE, AMBETTER, BRIDGEWAY HEALTH SOLUTIONS and 20 more

Started Sep 25, 2026, 05:14 AM UTC· resolved Sep 25, 2026, 07:41 AM UTC

  1. identified Sep 25, 2026, 05:14 AM UTC

    We are seeing all transactions failing with timeout/timeout errors.

  2. identified Sep 25, 2026, 05:15 AM UTC

    We are seeing all transactions failing with timeout/timeout errors.

  3. resolved Sep 25, 2026, 07:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 24, 2026 Multiple Payers - CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION, WELLCARE HEALTH PLANS, WELLCARE BY HEALTH NET, WELLCARE BY BUCKEYE HEALTH PLAN, Fidelis Care New Jersey, WELLCARE BY ABSOLUTE TOTAL CARE, WELLCARE BY OHANA HEALTH PLAN, WELLCARE BY SUP... – CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION, WELLCARE BY HEALTH NET, WELLCARE BY BUCKEYE HEALTH PLAN and 62 more

Started Sep 24, 2026, 02:19 PM UTC· resolved Sep 24, 2026, 02:19 PM UTC

  1. resolved Sep 24, 2026, 02:19 PM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.

Read the full incident report →

Notice September 23, 2026 CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 58m CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Started Sep 23, 2026, 09:43 AM UTC· resolved Sep 23, 2026, 10:41 AM UTC

  1. identified Sep 23, 2026, 09:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response Received errors.

  2. resolved Sep 23, 2026, 10:41 AM UTC

    This incident has been resolved.

Read the full incident report →