Availity incident

100005 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 6 hours 55 minutes, affecting 100005, on September 30, 2026.

identified Sep 30, 2026, 03:21 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:689 errors.

Started: Sep 30, 2026, 03:21 AM UTC
Resolved: Sep 30, 2026, 10:17 AM UTC
Duration: 6h 55m
Detected by Pingoru: Sep 30, 2026, 03:21 AM UTC

Affected components

100005

Update timeline

identified Sep 30, 2026, 03:21 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:689 errors.
resolved Sep 30, 2026, 10:17 AM UTC

This incident has been resolved.

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