Availity incident

Multiple Payers - Medicaid Texas and Texas Health Steps, 10186 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 hour 28 minutes, affecting Medicaid Texas and Texas Health Steps, on September 27, 2026.

identified Sep 27, 2026, 10:42 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Affected components

Medicaid Texas and Texas Health Steps

identified Sep 27, 2026, 10:36 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
identified Sep 27, 2026, 10:42 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
resolved Sep 28, 2026, 12:05 AM UTC

This incident has been resolved.

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