Availity incident

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

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Resolved after 2 days 4 hours, affecting MERCY CARE ARIZONA, on September 26, 2026.

identified Sep 28, 2026, 06:48 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 26, 2026, 03:17 AM UTC
Resolved
Sep 28, 2026, 07:28 AM UTC
Duration
2d 4h
Detected by Pingoru
Sep 26, 2026, 03:17 AM UTC

Affected components

MERCY CARE ARIZONA

Update timeline

  1. identified Sep 26, 2026, 03:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Sep 28, 2026, 06:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  3. resolved Sep 28, 2026, 07:28 AM UTC

    This incident has been resolved.

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