Availity incident

BCBS LOUISIANA BLUE ADVANTAGE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

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Resolved after 5 days, affecting BCBS LOUISIANA BLUE ADVANTAGE, on September 28, 2026.

identified Sep 28, 2026, 09:16 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Sep 28, 2026, 09:16 AM UTC
Resolved
Oct 03, 2026, 09:42 AM UTC
Duration
5d
Detected by Pingoru
Sep 28, 2026, 09:16 AM UTC

Affected components

BCBS LOUISIANA BLUE ADVANTAGE

Update timeline

  1. identified Sep 28, 2026, 09:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 03, 2026, 09:42 AM UTC

    This incident has been resolved.

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