Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

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Resolved after 58 minutes, affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), on September 23, 2026.

identified Sep 23, 2026, 09:43 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response Received errors.

Started
Sep 23, 2026, 09:43 AM UTC
Resolved
Sep 23, 2026, 10:41 AM UTC
Duration
58m
Detected by Pingoru
Sep 23, 2026, 09:43 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Sep 23, 2026, 09:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response Received errors.

  2. resolved Sep 23, 2026, 10:41 AM UTC

    This incident has been resolved.

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