Availity incident

BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

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Resolved after 28 days 18 hours, affecting BLUE CROSS BLUE SHIELD OF ARIZONA, on September 25, 2026.

identified Sep 25, 2026, 02:31 PM UTC

We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.

Started
Sep 25, 2026, 02:30 PM UTC
Resolved
Oct 24, 2026, 09:30 AM UTC
Duration
28d 18h
Detected by Pingoru
Sep 25, 2026, 02:30 PM UTC

Affected components

BLUE CROSS BLUE SHIELD OF ARIZONA

Update timeline

  1. identified Sep 25, 2026, 02:31 PM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.

  2. resolved Oct 24, 2026, 09:30 AM UTC

    This incident has been resolved.

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