Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 2 days 6 hours, affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), on September 28, 2026.

identified Sep 28, 2026, 04:31 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Sep 28, 2026, 04:31 AM UTC
Resolved
Sep 30, 2026, 11:13 AM UTC
Duration
2d 6h
Detected by Pingoru
Sep 28, 2026, 04:31 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Sep 28, 2026, 04:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Sep 30, 2026, 11:13 AM UTC

    This incident has been resolved.

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