Availity incident

CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 18 hours 44 minutes, affecting CAPITALBLUECROSS, on September 27, 2026.

identified Sep 27, 2026, 08:23 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

Started
Sep 27, 2026, 08:23 AM UTC
Resolved
Sep 28, 2026, 03:07 AM UTC
Duration
18h 44m
Detected by Pingoru
Sep 27, 2026, 08:23 AM UTC

Affected components

CAPITALBLUECROSS

Update timeline

  1. identified Sep 27, 2026, 08:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 28, 2026, 03:07 AM UTC

    This incident has been resolved.

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