Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 hour 32 minutes, affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, on September 29, 2026.

identified Sep 29, 2026, 09:28 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Sep 29, 2026, 09:28 PM UTC
Resolved
Sep 29, 2026, 11:01 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 29, 2026, 09:28 PM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Sep 29, 2026, 09:28 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 29, 2026, 11:01 PM UTC

    This incident has been resolved.

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