Availity incident

Multiple Payers - HIPNY, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 2 days 3 hours, affecting HIPNY and EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), on September 28, 2026.

identified Sep 28, 2026, 06:59 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Sep 28, 2026, 06:59 AM UTC
Resolved
Sep 30, 2026, 10:43 AM UTC
Duration
2d 3h
Detected by Pingoru
Sep 28, 2026, 06:59 AM UTC

Affected components

HIPNYEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)

Update timeline

  1. identified Sep 28, 2026, 06:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Sep 30, 2026, 10:43 AM UTC

    This incident has been resolved.

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