Shippo Outage History
Shippo is up right nowPingoru has recorded 180 incidents for Shippo: 180 in the last 12 months and 98 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 10 | 204 of 720 (28%) |
| May 2026 | 5 | 425 of 744 (57%) |
| June 2026 | 13 | 61 of 720 (8%) |
| July 2026 | 19 | 143 of 744 (19%) |
| August 2026 | 22 | 135 of 744 (18%) |
| September 2026 | 32 | 183 of 720 (25%) |
| October 2026 | 38 | 221 of 570 (39%) |
Incidents, newest first
Major October 24, 2026 Royal Mail Storefeeder Service Degradation 3h 39m Royal Mail (Storefeeder)
Started Oct 24, 2026, 06:53 AM UTC· resolved Oct 24, 2026, 10:33 AM UTC
- investigating Oct 24, 2026, 06:53 AM UTC
Hi Team, we are currently observing a delay in Royal Mail Storefeeder tracking event updates. Tracking event updates will be delayed. Label generation and rating are not impacted. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- identified Oct 24, 2026, 09:48 AM UTC
We received an update from the carrier confirming that their tracking system was impacted by an unexpected issue, which is currently being resolved. They indicated that tracking data should now be flowing again. We are also observing a reduction in the error rate on our end. We will continue to monitor and keep you posted on any further updates.
- resolved Oct 24, 2026, 10:33 AM UTC
This incident has been resolved.
Minor October 23, 2026 USPS Service Degradation 16m USPS
Started Oct 23, 2026, 04:21 AM UTC· resolved Oct 23, 2026, 04:37 AM UTC
- investigating Oct 23, 2026, 04:21 AM UTC
Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 23, 2026, 04:37 AM UTC
This incident has been resolved.
Minor October 21, 2026 OnTrac Service Degradation 36m OnTrac
Started Oct 21, 2026, 02:39 AM UTC· resolved Oct 21, 2026, 03:15 AM UTC
- investigating Oct 21, 2026, 02:39 AM UTC
Hi Team, we are currently observing an elevated error rate on OnTrac's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to OnTrac and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 21, 2026, 03:15 AM UTC
This incident has been resolved.
Notice October 20, 2026 Veho – Degraded Performance 19h 7m Veho
Started Oct 20, 2026, 08:40 PM UTC· resolved Oct 21, 2026, 03:48 PM UTC
- investigating Oct 20, 2026, 08:40 PM UTC
We are investigating degraded performance affecting the Veho integration. We are monitoring the situation and will provide updates as more information becomes available.
- resolved Oct 21, 2026, 03:48 PM UTC
This incident has been resolved.
Major October 20, 2026 Canada Post Service Degradation 1h 3m Canada Post
Started Oct 20, 2026, 11:20 AM UTC· resolved Oct 20, 2026, 12:23 PM UTC
- investigating Oct 20, 2026, 11:20 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 20, 2026, 12:23 PM UTC
This incident has been resolved.
Minor October 20, 2026 DPD UK Service Degradation 7h 45m DPD UK
Started Oct 20, 2026, 06:59 AM UTC· resolved Oct 20, 2026, 02:44 PM UTC
- investigating Oct 20, 2026, 06:59 AM UTC
Hi Team, we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 20, 2026, 02:44 PM UTC
This incident has been resolved.
Major October 19, 2026 La Poste Service Degradation 1h 42m La Poste
Started Oct 19, 2026, 09:32 AM UTC· resolved Oct 19, 2026, 11:15 AM UTC
- investigating Oct 19, 2026, 09:32 AM UTC
Hi Team, We are currently observing an elevated error rate on La Poste's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 19, 2026, 11:15 AM UTC
This incident has been resolved.
Minor October 16, 2026 APC Postal Service Degradation 48m APC Postal
Started Oct 16, 2026, 05:28 PM UTC· resolved Oct 16, 2026, 06:16 PM UTC
- investigating Oct 16, 2026, 05:28 PM UTC
We are currently seeing an interruption in APC Postal tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to APC Postal and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 16, 2026, 06:16 PM UTC
This incident has been resolved.
Major October 16, 2026 Elevated error rate on Canada post Shipment API 4h 46m Canada Post
Started Oct 16, 2026, 10:57 AM UTC· resolved Oct 16, 2026, 03:43 PM UTC
- investigating Oct 16, 2026, 10:57 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 16, 2026, 03:43 PM UTC
The issue has been resolved and the service is now operational.
Minor October 15, 2026 Deutsche Post Service Degradation 2h 6m Deutsche Post
Started Oct 15, 2026, 09:19 AM UTC· resolved Oct 15, 2026, 11:25 AM UTC
- investigating Oct 15, 2026, 09:19 AM UTC
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 15, 2026, 11:25 AM UTC
This incident has been resolved.
Major October 11, 2026 Elevated error rate on DHL express Shipment API 2h 13m DHL Express
Started Oct 11, 2026, 08:53 AM UTC· resolved Oct 11, 2026, 11:06 AM UTC
- investigating Oct 11, 2026, 08:53 AM UTC
Hi Team, we are currently observing an elevated error rate on DHL express's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to DHL express and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 11, 2026, 11:06 AM UTC
This incident has been resolved.
Major October 11, 2026 UPS Tracking disruption 1d 14h UPS
Started Oct 11, 2026, 03:22 AM UTC· resolved Oct 12, 2026, 05:25 PM UTC
- investigating Oct 11, 2026, 03:22 AM UTC
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Oct 12, 2026, 05:25 PM UTC
This incident has been resolved.
Major October 10, 2026 Elevated error rate on DPD Germany Tracking 1d 9h DPD DE
Started Oct 10, 2026, 06:42 AM UTC· resolved Oct 11, 2026, 04:11 PM UTC
- investigating Oct 10, 2026, 06:42 AM UTC
Hi Team, we are currently observing an elevated error rate on DPD Germany's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 11, 2026, 04:11 PM UTC
This incident has been resolved.
Major October 9, 2026 Elevated error rate on Canada Post Shipment API 2h 55m Canada Post
Started Oct 09, 2026, 08:39 AM UTC· resolved Oct 09, 2026, 11:34 AM UTC
- investigating Oct 09, 2026, 08:39 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 09, 2026, 11:34 AM UTC
This incident has been resolved.
Notice October 9, 2026 DPD UK Tracking Disruption 7h 56m DHL Germany
Started Oct 09, 2026, 04:46 AM UTC· resolved Oct 09, 2026, 12:42 PM UTC
- investigating Oct 09, 2026, 04:46 AM UTC
Hi Team, we are currently seeing an interruption in DPD UK tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 09, 2026, 12:42 PM UTC
This incident has been resolved.
Critical October 8, 2026 La Poste and Colissimo's Transaction & Tracking API Outage 2h 9m Colissimo, La Poste
Started Oct 08, 2026, 09:43 PM UTC· resolved Oct 08, 2026, 11:52 PM UTC
- investigating Oct 08, 2026, 09:43 PM UTC
We are currently observing an elevated error rate on La Poste and Colissimo's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier. (edited)
- monitoring Oct 08, 2026, 11:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 11:52 PM UTC
This incident has been resolved.
Notice October 8, 2026 Elevated error rate on USPS Shipment API 7h 33m USPS
Started Oct 08, 2026, 08:10 AM UTC· resolved Oct 08, 2026, 03:43 PM UTC
- investigating Oct 08, 2026, 08:10 AM UTC
Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Shippo's fallback generates rates and labels locally and kicks in automatically per shipment, so rate quotes and domestic label generation will remain operational. Label generation for International, Military, and U.S. Territory shipments will be unavailable. We have reached out to USPS and are actively monitoring the situation.
- resolved Oct 08, 2026, 03:43 PM UTC
This incident has been resolved.
Minor October 6, 2026 DPD Germany Tracking Disruption 3h 20m DPD DE
Started Oct 06, 2026, 05:39 AM UTC· resolved Oct 06, 2026, 08:59 AM UTC
- investigating Oct 06, 2026, 05:39 AM UTC
Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 06, 2026, 08:59 AM UTC
This incident has been resolved.
Minor October 4, 2026 UPS Service Degradation 12h 43m UPS
Started Oct 04, 2026, 11:56 PM UTC· resolved Oct 05, 2026, 12:40 PM UTC
- investigating Oct 04, 2026, 11:56 PM UTC
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Oct 05, 2026, 12:40 PM UTC
This incident has been resolved.
Major October 4, 2026 Canada Post Shipment service outage 4h 16m Canada Post
Started Oct 04, 2026, 02:56 AM UTC· resolved Oct 04, 2026, 07:12 AM UTC
- investigating Oct 04, 2026, 02:56 AM UTC
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 04, 2026, 07:12 AM UTC
This incident has been resolved.
Minor October 3, 2026 DPD Germany service degradation 1d 6h DPD DE
Started Oct 03, 2026, 05:41 AM UTC· resolved Oct 04, 2026, 12:36 PM UTC
- investigating Oct 03, 2026, 05:41 AM UTC
We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 04, 2026, 12:36 PM UTC
This incident has been resolved.
Minor October 2, 2026 DPD DE Tracking Disruption 3h 14m DPD DE
Started Oct 02, 2026, 05:45 AM UTC· resolved Oct 02, 2026, 08:59 AM UTC
- investigating Oct 02, 2026, 05:45 AM UTC
Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 02, 2026, 08:59 AM UTC
This incident has been resolved.
Major October 2, 2026 USPS Tracking disruption 2h 21m USPS
Started Oct 02, 2026, 05:36 AM UTC· resolved Oct 02, 2026, 07:58 AM UTC
- investigating Oct 02, 2026, 05:36 AM UTC
Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 02, 2026, 07:58 AM UTC
This incident has been resolved.
Critical October 1, 2026 Deutsche Post Tracking Disruption 8h 32m Deutsche Post
Started Oct 01, 2026, 04:41 AM UTC· resolved Oct 01, 2026, 01:13 PM UTC
- investigating Oct 01, 2026, 04:41 AM UTC
Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 01, 2026, 01:13 PM UTC
The issue has been resolved and the service is now operational.
Notice September 30, 2026 Elevated error rate on ontrac Transaction API 4h 31m OnTrac
Started Sep 30, 2026, 02:02 AM UTC· resolved Sep 30, 2026, 06:34 AM UTC
- investigating Sep 30, 2026, 02:02 AM UTC
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- investigating Sep 30, 2026, 06:31 AM UTC
We are continuing to investigate this issue.
- resolved Sep 30, 2026, 06:34 AM UTC
This incident has been resolved.