Shippo incident

Elevated error rate on DPD Germany Tracking

Resolved after 1 day 9 hours, affecting DPD DE, on October 10, 2026.

investigating Oct 10, 2026, 06:42 AM UTC

Hi Team, we are currently observing an elevated error rate on DPD Germany's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Oct 10, 2026, 06:42 AM UTC
Resolved
Oct 11, 2026, 04:11 PM UTC
Duration
1d 9h
Detected by Pingoru
Oct 10, 2026, 06:42 AM UTC

Affected components

DPD DE

Update timeline

  1. investigating Oct 10, 2026, 06:42 AM UTC

    Hi Team, we are currently observing an elevated error rate on DPD Germany's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 11, 2026, 04:11 PM UTC

    This incident has been resolved.

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