Resolved after 1 hour 3 minutes, affecting Canada Post, on October 20, 2026.
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Affected components
Update timeline
- investigating Oct 20, 2026, 11:20 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 20, 2026, 12:23 PM UTC
This incident has been resolved.
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