Shippo incident

DPD UK Service Degradation

Resolved after 7 hours 45 minutes, affecting DPD UK, on October 20, 2026.

investigating Oct 20, 2026, 06:59 AM UTC

Hi Team, we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Oct 20, 2026, 06:59 AM UTC
Resolved
Oct 20, 2026, 02:44 PM UTC
Duration
7h 45m
Detected by Pingoru
Oct 20, 2026, 06:59 AM UTC

Affected components

DPD UK

Update timeline

  1. investigating Oct 20, 2026, 06:59 AM UTC

    Hi Team, we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 20, 2026, 02:44 PM UTC

    This incident has been resolved.

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