Resolved after 4 hours 16 minutes, affecting Canada Post, on October 4, 2026.
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
Affected components
Update timeline
- investigating Oct 04, 2026, 02:56 AM UTC
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 04, 2026, 07:12 AM UTC
This incident has been resolved.
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