Shippo incident

Deutsche Post Service Degradation

Resolved after 2 hours 6 minutes, affecting Deutsche Post, on October 15, 2026.

investigating Oct 15, 2026, 09:19 AM UTC

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Oct 15, 2026, 09:19 AM UTC
Resolved
Oct 15, 2026, 11:25 AM UTC
Duration
2h 6m
Detected by Pingoru
Oct 15, 2026, 09:19 AM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Oct 15, 2026, 09:19 AM UTC

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 15, 2026, 11:25 AM UTC

    This incident has been resolved.

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