Resolved after 2 hours 13 minutes, affecting DHL Express, on October 11, 2026.
Hi Team, we are currently observing an elevated error rate on DHL express's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to DHL express and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Affected components
Update timeline
- investigating Oct 11, 2026, 08:53 AM UTC
Hi Team, we are currently observing an elevated error rate on DHL express's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to DHL express and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 11, 2026, 11:06 AM UTC
This incident has been resolved.
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