Shippo incident

UPS Service Degradation

Resolved after 12 hours 43 minutes, affecting UPS, on October 4, 2026.

investigating Oct 04, 2026, 11:56 PM UTC

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

Started
Oct 04, 2026, 11:56 PM UTC
Resolved
Oct 05, 2026, 12:40 PM UTC
Duration
12h 43m
Detected by Pingoru
Oct 04, 2026, 11:56 PM UTC

Affected components

UPS

Update timeline

  1. investigating Oct 04, 2026, 11:56 PM UTC

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

  2. resolved Oct 05, 2026, 12:40 PM UTC

    This incident has been resolved.

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