Shippo incident

Elevated error rate on USPS Shipment API

Resolved after 7 hours 33 minutes, affecting USPS, on October 8, 2026.

investigating Oct 08, 2026, 08:10 AM UTC

Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Shippo's fallback generates rates and labels locally and kicks in automatically per shipment, so rate quotes and domestic label generation will remain operational. Label generation for International, Military, and U.S. Territory shipments will be unavailable. We have reached out to USPS and are actively monitoring the situation.

Started
Oct 08, 2026, 08:10 AM UTC
Resolved
Oct 08, 2026, 03:43 PM UTC
Duration
7h 33m
Detected by Pingoru
Oct 08, 2026, 08:10 AM UTC

Affected components

USPS

Update timeline

  1. investigating Oct 08, 2026, 08:10 AM UTC

    Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Shippo's fallback generates rates and labels locally and kicks in automatically per shipment, so rate quotes and domestic label generation will remain operational. Label generation for International, Military, and U.S. Territory shipments will be unavailable. We have reached out to USPS and are actively monitoring the situation.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    This incident has been resolved.

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