Resolved after 4 hours 46 minutes, affecting Canada Post, on October 16, 2026.
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Affected components
Update timeline
- investigating Oct 16, 2026, 10:57 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 16, 2026, 03:43 PM UTC
The issue has been resolved and the service is now operational.
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