Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 848 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 598 of 598 (100%) |
Incidents, newest first
Notice July 27, 2026 ZING HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. – ZING HEALTH
Started Jul 27, 2026, 06:16 AM UTC· resolved Jul 27, 2026, 06:16 AM UTC
- resolved Jul 27, 2026, 06:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 7/27/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 27, 2026 CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – CAPITALBLUECROSS
Started Jul 27, 2026, 05:29 AM UTC· resolved Jul 27, 2026, 05:29 AM UTC
- resolved Jul 27, 2026, 05:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 27, 2026 Multiple Payers - G84980, BCBSTX - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions are currently unavailable. – BCBSTX, G84980
Started Jul 27, 2026, 05:27 AM UTC· resolved Jul 27, 2026, 05:27 AM UTC
- resolved Jul 27, 2026, 05:27 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with VT06_013/AV07 errors. Customers are receiving VT06_013/AV07 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 27, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, RIVERSIDE HEALTH MARYLAND, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The... 12d 22h CAREFIRST BLUECROSS BLUESHIELD, RIVERSIDE HEALTH MARYLAND, BCDCC
Started Jul 27, 2026, 02:04 AM UTC· resolved Aug 09, 2026, 12:34 AM UTC
- identified Jul 27, 2026, 02:04 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Aug 09, 2026, 12:34 AM UTC
This incident has been resolved.
Notice July 26, 2026 Multiple Payers - EMBLM, 100347 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – EMBLM, 100347
Started Jul 26, 2026, 03:58 AM UTC· resolved Jul 26, 2026, 03:58 AM UTC
- resolved Jul 26, 2026, 03:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already posted There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 26, 2026 Multiple Payers - WebTPA, WBTPA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 13d 22h WebTPA, WBTPA
Started Jul 26, 2026, 03:19 AM UTC· resolved Aug 09, 2026, 02:11 AM UTC
- identified Jul 26, 2026, 03:19 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 09, 2026, 02:11 AM UTC
This incident has been resolved.
Notice July 26, 2026 ANTHEM - VA - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 26d 4h ANTHEM - VA
Started Jul 26, 2026, 03:16 AM UTC· resolved Aug 21, 2026, 07:29 AM UTC
- identified Jul 26, 2026, 03:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with connection errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 07:29 AM UTC
This incident has been resolved.
Notice July 25, 2026 Multiple Payers - DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA IFB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 15d 8h MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, MEDICA IFB
Started Jul 25, 2026, 11:57 PM UTC· resolved Aug 10, 2026, 08:46 AM UTC
- identified Jul 25, 2026, 11:57 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 08:46 AM UTC
This incident has been resolved.
Notice July 25, 2026 HNNC - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – HNNC
Started Jul 25, 2026, 11:04 PM UTC· resolved Jul 25, 2026, 11:04 PM UTC
- resolved Jul 25, 2026, 11:04 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/25/2026, 5:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 25, 2026 HCSC - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, July 26th from 8:00:00 PM EDT through 12:00:00 AM EDT Monday, July 27th. 20d BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 25, 2026, 10:39 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 25, 2026, 10:39 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 25, 2026 HCSC - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 25th from 3:00:00 PM EDT through 11:00:00 PM EDT Saturday, July 25th. 20d BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 25, 2026, 10:36 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 25, 2026, 10:36 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 25, 2026 ELDER - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – ELDER
Started Jul 25, 2026, 10:00 AM UTC· resolved Jul 25, 2026, 10:00 AM UTC
- resolved Jul 25, 2026, 10:00 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/25/2026, 5:52:00 AM we are seeing successful transactions. We are considering this issue resolved. Availity continues to monitor for resolution.
Notice July 25, 2026 JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 41d JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP)
Started Jul 25, 2026, 07:50 AM UTC· resolved Sep 04, 2026, 08:35 AM UTC
- identified Jul 25, 2026, 07:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Sep 04, 2026, 08:35 AM UTC
This incident has been resolved.
Notice July 25, 2026 COMMUNITY HEALTH PLAN OF WASHINGTON - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 27d 18h COMMUNITY HEALTH PLAN OF WASHINGTON
Started Jul 25, 2026, 05:46 AM UTC· resolved Aug 22, 2026, 12:26 AM UTC
- identified Jul 25, 2026, 05:46 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 25, 2026, 05:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 22, 2026, 12:26 AM UTC
This incident has been resolved.
Notice July 25, 2026 Multiple Payers - 36273, AARP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 36d 19h 36273
Started Jul 25, 2026, 04:03 AM UTC· resolved Aug 30, 2026, 11:50 PM UTC
- identified Jul 25, 2026, 04:03 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 25, 2026, 05:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 30, 2026, 11:50 PM UTC
This incident has been resolved.
Notice July 25, 2026 Multiple Payers - AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 12m AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH DISTRICT OF COLUMBIA
Started Jul 25, 2026, 03:25 AM UTC· resolved Jul 25, 2026, 03:37 AM UTC
- identified Jul 25, 2026, 03:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 25, 2026, 03:37 AM UTC
This incident has been resolved.
Notice July 24, 2026 Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, July 24th from 11:00:00 PM EDT through 2:00:00 AM EDT Saturday, July 25th. 21d 60054, AETNA
Started Jul 24, 2026, 11:10 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 24, 2026, 11:10 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 24, 2026 Multiple Payers - EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), 100347 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 16d 10h EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), 100347
Started Jul 24, 2026, 10:17 PM UTC· resolved Aug 10, 2026, 09:03 AM UTC
- identified Jul 24, 2026, 10:17 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 09:03 AM UTC
This incident has been resolved.
Notice July 24, 2026 Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 25th from 8:00:00 AM EDT through 3:00:00 PM EDT Saturday, July 25th. 21d 17h TRICARE WEST, TRICARE WEST REGION, PGBA
Started Jul 24, 2026, 05:21 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 24, 2026, 05:21 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 24, 2026 Multiple Payers - TRIWEST HEALTHCARE ALLIANCE, TRIWEST-VA CCN - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 25th from 7:00:00 AM EDT through 10:00:00 PM EDT Saturday, July 25th. 21d 19h TRICARE WEST, BCBS SOUTH CAROLINA, BCBS South Carolina, TRICARE WEST REGION and 4 more
Started Jul 24, 2026, 04:04 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 24, 2026, 04:04 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Jul 24, 2026, 04:33 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Jul 24, 2026, 04:59 AM UTC
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 24, 2026 Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, Prevea360, Wellfirst by Medica, MEDICA, MEDICA (UNITEDHEALTHCARE) - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 2... 21d 21h MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, MEDICA (UNITEDHEALTHCARE) and 4 more
Started Jul 24, 2026, 01:36 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 24, 2026, 01:36 AM UTC
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 24, 2026 ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 1d 5h ATRIO HEALTH PLANS
Started Jul 24, 2026, 12:47 AM UTC· resolved Jul 25, 2026, 05:59 AM UTC
- identified Jul 24, 2026, 12:47 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 25, 2026, 05:59 AM UTC
This incident has been resolved.
Notice July 24, 2026 Multiple Payers - 62308, CIGNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpati... 21d 22h CIGNA, 62308
Started Jul 24, 2026, 12:29 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 24, 2026, 12:29 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 23, 2026 WELLPOINT - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, July 24th from 11:00:00 PM EDT through 1:00:00 AM EDT Saturday, July 25th. 21d 23h ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 30 more
Started Jul 23, 2026, 11:23 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 23, 2026, 11:23 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 23, 2026 ADMIN SYSTEMS RESEARCH ASR - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d ADMIN SYSTEMS RESEARCH ASR
Started Jul 23, 2026, 01:04 AM UTC· resolved Jul 24, 2026, 01:15 AM UTC
- identified Jul 23, 2026, 01:04 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT01_050/VT06_013 errors. Customers are receiving VT01_050/VT06_013 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 24, 2026, 01:15 AM UTC
This incident has been resolved.