Availity incident

Multiple Payers - TRIWEST HEALTHCARE ALLIANCE, TRIWEST-VA CCN - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, July 25th from 7:00:00 AM EDT through 10:00:00 PM EDT Saturday, July 25th.

Resolved after 21 days 19 hours, affecting TRICARE WEST and BCBS SOUTH CAROLINA and 1 more, on July 24, 2026.

scheduled Jul 24, 2026, 04:59 AM UTC

We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jul 24, 2026, 04:04 AM UTC
Resolved: Aug 14, 2026, 11:12 PM UTC
Duration: 21d 19h
Detected by Pingoru: Jul 24, 2026, 04:04 AM UTC

Affected components

TRICARE WESTBCBS SOUTH CAROLINABCBS South CarolinaTRICARE WEST REGIONPGBABCBS SOUTH CAROLINA BLUECHOICE HEALTH PLANTRIWEST HEALTHCARE ALLIANCETRIWEST-VA CCN

Update timeline

scheduled Jul 24, 2026, 04:04 AM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled Jul 24, 2026, 04:33 AM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled Jul 24, 2026, 04:59 AM UTC

We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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