Availity incident
Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, RIVERSIDE HEALTH MARYLAND, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The...
Resolved after 12 days 22 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and RIVERSIDE HEALTH MARYLAND and 1 more, on July 27, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 27, 2026, 02:04 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Aug 09, 2026, 12:34 AM UTC
This incident has been resolved.
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