Availity incident
Multiple Payers - DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA IFB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 15 days 8 hours, affecting MEDICA GOVERNMENT PROGRAMS and DEAN HEALTH PLANS and 1 more, on July 25, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 25, 2026, 11:57 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 08:46 AM UTC
This incident has been resolved.
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