Availity incident
Multiple Payers - G84980, BCBSTX - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions are currently unavailable.
Resolved on July 27, 2026, affecting BCBSTX and G84980.
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with VT06_013/AV07 errors. Customers are receiving VT06_013/AV07 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 27, 2026, 05:27 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with VT06_013/AV07 errors. Customers are receiving VT06_013/AV07 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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