Availity incident
JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 41 days, affecting JOHNS HOPKINS US FAMILY HEALTH PLAN (USFHP), on July 25, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jul 25, 2026, 07:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Sep 04, 2026, 08:35 AM UTC
This incident has been resolved.
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