Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 848 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 598 of 598 (100%) |
Incidents, newest first
Notice August 3, 2026 MISSOURI MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – MISSOURI MEDICAID
Started Aug 03, 2026, 07:38 AM UTC· resolved Aug 03, 2026, 07:38 AM UTC
- resolved Aug 03, 2026, 07:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/3/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 Multiple Payers - BC PENNSYLVANIA CAPITAL, CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – BC PENNSYLVANIA CAPITAL, CAPITALBLUECROSS
Started Aug 03, 2026, 06:18 AM UTC· resolved Aug 03, 2026, 06:18 AM UTC
- resolved Aug 03, 2026, 06:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/3/2026, 12:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 3, 2026 G84980 - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – G84980
Started Aug 03, 2026, 06:15 AM UTC· resolved Aug 03, 2026, 06:15 AM UTC
- resolved Aug 03, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/3/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 3, 2026 ANTHEM - NH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – ANTHEM - NH
Started Aug 03, 2026, 06:02 AM UTC· resolved Aug 03, 2026, 06:02 AM UTC
- resolved Aug 03, 2026, 06:02 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/3/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 3, 2026 BLUE SHIELD OF NORTHEASTERN NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – BLUE SHIELD OF NORTHEASTERN NEW YORK
Started Aug 03, 2026, 12:25 AM UTC· resolved Aug 03, 2026, 12:25 AM UTC
- resolved Aug 03, 2026, 12:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/2/2026, 2:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 2, 2026 Central California Alliance for Hea - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – Central California Alliance for Hea
Started Aug 02, 2026, 09:49 AM UTC· resolved Aug 02, 2026, 09:49 AM UTC
- resolved Aug 02, 2026, 09:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/2/2026, 4:50:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 2, 2026 AARP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – AARP
Started Aug 02, 2026, 08:54 AM UTC· resolved Aug 02, 2026, 08:54 AM UTC
- resolved Aug 02, 2026, 08:54 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/1/2026, 5:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 2, 2026 BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)
Started Aug 02, 2026, 03:39 AM UTC· resolved Aug 02, 2026, 03:39 AM UTC
- resolved Aug 02, 2026, 03:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 1, 2026 HEALTHSPRINGS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – HEALTHSPRINGS
Started Aug 01, 2026, 06:44 AM UTC· resolved Aug 01, 2026, 06:44 AM UTC
- resolved Aug 01, 2026, 06:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/27/2026, 8:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 1, 2026 Maryland Medicaid - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – Maryland Medicaid
Started Aug 01, 2026, 01:12 AM UTC· resolved Aug 01, 2026, 01:12 AM UTC
- resolved Aug 01, 2026, 01:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 7/31/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 1, 2026 Utah Medicaid - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – Utah Medicaid
Started Aug 01, 2026, 12:26 AM UTC· resolved Aug 01, 2026, 12:26 AM UTC
- resolved Aug 01, 2026, 12:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/31/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 31, 2026 DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – DESERET MUTUAL (DMBA)
Started Jul 31, 2026, 10:36 PM UTC· resolved Jul 31, 2026, 10:36 PM UTC
- resolved Jul 31, 2026, 10:36 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/31/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 29, 2026 CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Started Jul 29, 2026, 06:12 PM UTC· resolved Jul 29, 2026, 06:12 PM UTC
- resolved Jul 29, 2026, 06:12 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 29, 2026 ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – ANTHEMDENTAL
Started Jul 29, 2026, 12:57 PM UTC· resolved Jul 29, 2026, 12:57 PM UTC
- resolved Jul 29, 2026, 12:57 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/29/2026, 5:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 29, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, July 28th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, July 28th. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jul 29, 2026, 12:01 AM UTC· resolved Jul 29, 2026, 12:01 AM UTC
- resolved Jul 29, 2026, 12:01 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 28, 2026 PRIORITY PARTNERS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – PRIORITY PARTNERS
Started Jul 28, 2026, 08:22 PM UTC· resolved Jul 28, 2026, 08:22 PM UTC
- resolved Jul 28, 2026, 08:22 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 28, 2026 NIPON - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 1d 6h NIPON
Started Jul 28, 2026, 10:41 AM UTC· resolved Jul 29, 2026, 05:33 PM UTC
- identified Jul 28, 2026, 10:41 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 29, 2026, 05:33 PM UTC
This incident has been resolved.
Notice July 27, 2026 REGENCE - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 2 more
Started Jul 27, 2026, 09:32 PM UTC· resolved Jul 27, 2026, 09:32 PM UTC
- resolved Jul 27, 2026, 09:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 7/27/2026, 2:30:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 27, 2026 Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims - Multiple Transactions - Eligibility and Benefits Inquiry and HCSR Detailed Auth/Referral transactions are now processing normally. – HUMANA, Humana Dental Non Claims
Started Jul 27, 2026, 11:25 AM UTC· resolved Jul 27, 2026, 11:25 AM UTC
- resolved Jul 27, 2026, 11:25 AM UTC
We are seeing Eligibility and Benefits Inquiry and HCSR Detailed Auth/Referral transactions failing with VT07_037 errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: As of 7/27/2026, 6:42:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 27, 2026 ELDER - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – ELDER
Started Jul 27, 2026, 10:17 AM UTC· resolved Jul 27, 2026, 10:17 AM UTC
- resolved Jul 27, 2026, 10:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/27/2026, 5:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 27, 2026 BCBSMN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – BCBSMN
Started Jul 27, 2026, 10:10 AM UTC· resolved Jul 27, 2026, 10:10 AM UTC
- resolved Jul 27, 2026, 10:10 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 27, 2026 Multiple Payers - MEDICA GOVERNMENT PROGRAMS, MEDICAHEALTHPLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 4h MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS
Started Jul 27, 2026, 06:32 AM UTC· resolved Jul 28, 2026, 10:40 AM UTC
- identified Jul 27, 2026, 06:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 28, 2026, 10:40 AM UTC
This incident has been resolved.
Notice July 27, 2026 FLORIDA BLUE - Multiple Transactions - Eligibility and Benefits Inquiry, Professional Claims and Claim Status Inquiry transactions are currently unavailable. – FLORIDA BLUE
Started Jul 27, 2026, 06:30 AM UTC· resolved Jul 27, 2026, 06:30 AM UTC
- resolved Jul 27, 2026, 06:30 AM UTC
We are seeing Eligibility and Benefits Inquiry, Professional Claims and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 7/27/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry, Professional Claims and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 27, 2026 SENTARA HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – SENTARA HEALTH PLANS
Started Jul 27, 2026, 06:22 AM UTC· resolved Jul 27, 2026, 06:22 AM UTC
- resolved Jul 27, 2026, 06:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/26/2026, 7:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 27, 2026 REGENCE BCBS OF UTAH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – REGENCE BCBS OF UTAH
Started Jul 27, 2026, 06:18 AM UTC· resolved Jul 27, 2026, 06:18 AM UTC
- resolved Jul 27, 2026, 06:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.