Availity incident

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved on August 2, 2026, affecting BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA).

resolved Aug 02, 2026, 03:39 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Started
Aug 02, 2026, 03:39 AM UTC
Resolved
Aug 02, 2026, 03:39 AM UTC
Duration
–
Detected by Pingoru
Aug 02, 2026, 03:39 AM UTC

Affected components

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Update timeline

  1. resolved Aug 02, 2026, 03:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

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