Availity incident

PRIORITY PARTNERS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Resolved on July 28, 2026, affecting PRIORITY PARTNERS.

resolved Jul 28, 2026, 08:22 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jul 28, 2026, 08:22 PM UTC
Resolved: Jul 28, 2026, 08:22 PM UTC
Duration: –
Detected by Pingoru: Jul 28, 2026, 08:22 PM UTC

Affected components

PRIORITY PARTNERS

Update timeline

resolved Jul 28, 2026, 08:22 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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