Availity incident

NIPON - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 6 hours, affecting NIPON, on July 28, 2026.

identified Jul 28, 2026, 10:41 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jul 28, 2026, 10:41 AM UTC
Resolved: Jul 29, 2026, 05:33 PM UTC
Duration: 1d 6h
Detected by Pingoru: Jul 28, 2026, 10:41 AM UTC

Affected components

NIPON

Update timeline

identified Jul 28, 2026, 10:41 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 29, 2026, 05:33 PM UTC

This incident has been resolved.

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