Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 848 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 598 of 598 (100%) |
Incidents, newest first
Notice August 8, 2026 TRIPLE S - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – TRIPLE S
Started Aug 08, 2026, 11:01 PM UTC· resolved Aug 08, 2026, 11:01 PM UTC
- resolved Aug 08, 2026, 11:01 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/5/2026, 6:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 Multiple Payers - CTMCD, 100085 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – 100085, CTMCD
Started Aug 08, 2026, 10:55 PM UTC· resolved Aug 08, 2026, 10:55 PM UTC
- resolved Aug 08, 2026, 10:55 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/8/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – VNSNY
Started Aug 08, 2026, 06:24 AM UTC· resolved Aug 08, 2026, 06:24 AM UTC
- resolved Aug 08, 2026, 06:24 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/3/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 Multiple Payers - BCBS MISSISSIPPI, BCMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCMS, BCBS MISSISSIPPI
Started Aug 08, 2026, 04:15 AM UTC· resolved Aug 08, 2026, 04:15 AM UTC
- resolved Aug 08, 2026, 04:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/3/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 8, 2026 BCBS MICHIGAN DENTAL - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BCBS MICHIGAN DENTAL
Started Aug 08, 2026, 04:05 AM UTC· resolved Aug 08, 2026, 04:05 AM UTC
- resolved Aug 08, 2026, 04:05 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/3/2026, 10:19:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 8, 2026 METROPLUS HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. – METROPLUS HEALTH PLAN
Started Aug 08, 2026, 03:23 AM UTC· resolved Aug 08, 2026, 03:23 AM UTC
- resolved Aug 08, 2026, 03:23 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: As of 8/7/2026, 1:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 Multiple Payers - HNNC, HEALTH NET - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – HNNC, HEALTH NET
Started Aug 08, 2026, 02:17 AM UTC· resolved Aug 08, 2026, 02:17 AM UTC
- resolved Aug 08, 2026, 02:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 HAPMC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – HAPMC
Started Aug 08, 2026, 02:17 AM UTC· resolved Aug 08, 2026, 02:17 AM UTC
- resolved Aug 08, 2026, 02:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 8, 2026 LOUISIANA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – LOUISIANA MEDICAID
Started Aug 08, 2026, 02:09 AM UTC· resolved Aug 08, 2026, 02:09 AM UTC
- resolved Aug 08, 2026, 02:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/5/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 8, 2026 HEALTHSUN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – HEALTHSUN HEALTH PLAN
Started Aug 08, 2026, 02:04 AM UTC· resolved Aug 08, 2026, 02:04 AM UTC
- resolved Aug 08, 2026, 02:04 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 7:20:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 CARESOURCE - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, August 7th from 5:00:00 PM EDT through 8:00:00 PM EDT Friday, August 7th. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Aug 08, 2026, 12:00 AM UTC· resolved Aug 08, 2026, 12:00 AM UTC
- resolved Aug 08, 2026, 12:00 AM UTC
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice August 7, 2026 CENTENE - 270/278 - Eligibility and Benefits Inquiry transactions are currently unavailable. – SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Aug 07, 2026, 03:10 PM UTC· resolved Aug 07, 2026, 03:10 PM UTC
- resolved Aug 07, 2026, 03:10 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 9:55:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 7, 2026 BCBSMN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – HIGHMARK BLUE SHIELD, BCBSMN, BCBSMN_HIGHMARK, HIGHMARK BCBS OF PA and 3 more
Started Aug 07, 2026, 10:00 AM UTC· resolved Aug 07, 2026, 10:00 AM UTC
- resolved Aug 07, 2026, 10:00 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange issues. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 7, 2026 KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – KAISER FOUNDATION OF CO
Started Aug 07, 2026, 09:58 AM UTC· resolved Aug 07, 2026, 09:58 AM UTC
- resolved Aug 07, 2026, 09:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/6/2026, 6:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 7, 2026 IHCP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – IHCP
Started Aug 07, 2026, 09:55 AM UTC· resolved Aug 07, 2026, 09:55 AM UTC
- resolved Aug 07, 2026, 09:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/5/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 7, 2026 Multiple Payers - BCBSF, FLORIDA BLUE, BCBSFOOA, FLORIDA BLUE MEMBER COVERAGE, FLORIDA BLUE MEDICARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – FLORIDA BLUE, BCBSFOOA, BCBSF, FLORIDA BLUE MEMBER COVERAGE and 1 more
Started Aug 07, 2026, 09:48 AM UTC· resolved Aug 07, 2026, 09:48 AM UTC
- resolved Aug 07, 2026, 09:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 7, 2026 ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – ANTHEMDENTAL
Started Aug 07, 2026, 09:32 AM UTC· resolved Aug 07, 2026, 09:32 AM UTC
- resolved Aug 07, 2026, 09:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 7, 2026 REGENCE BCBS OF UTAH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – REGENCE BCBS OF UTAH
Started Aug 07, 2026, 09:32 AM UTC· resolved Aug 07, 2026, 09:32 AM UTC
- resolved Aug 07, 2026, 09:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 4, 2026 HNNC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – HNNC
Started Aug 04, 2026, 06:55 AM UTC· resolved Aug 04, 2026, 06:55 AM UTC
- resolved Aug 04, 2026, 06:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/4/2026, 1:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable. – HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Aug 03, 2026, 03:31 PM UTC· resolved Aug 03, 2026, 03:31 PM UTC
- resolved Aug 03, 2026, 03:31 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013/timeout errors. Customers are receiving VT06_013 and VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – IL621
Started Aug 03, 2026, 01:53 PM UTC· resolved Aug 03, 2026, 01:53 PM UTC
- resolved Aug 03, 2026, 01:53 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 8:36:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 BCBSAR - 270/276 - Claim Status Inquiry transactions are now processing normally. – BCBSAR
Started Aug 03, 2026, 01:45 PM UTC· resolved Aug 03, 2026, 01:45 PM UTC
- resolved Aug 03, 2026, 01:45 PM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 9:02:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 ID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – ID
Started Aug 03, 2026, 10:14 AM UTC· resolved Aug 03, 2026, 10:14 AM UTC
- resolved Aug 03, 2026, 10:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/2/2026, 12:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 3, 2026 Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP
Started Aug 03, 2026, 09:14 AM UTC· resolved Aug 03, 2026, 09:14 AM UTC
- resolved Aug 03, 2026, 09:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/2/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 3, 2026 DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – DESERET MUTUAL (DMBA)
Started Aug 03, 2026, 08:41 AM UTC· resolved Aug 03, 2026, 08:41 AM UTC
- resolved Aug 03, 2026, 08:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 4:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.